Weston Lyon | Author of 14 Books and Passionate Professional Speaker

Weston Lyon Enterprises - Return Policy

For any questions concerning your order(s) please contact us at westonlyon@westonlyon.com or 412-974-0739.

Items purchased here, or on any Weston Lyon Enterprises site, are entitled to "Weston Lyon’s 12-month, No Excuses-Just Results 100% satisfaction guarantee". If, for any reason within the first 12 months, you aren't 100% satisfied with your purchase you can return it to us for a refund of your purchased price.

In order to make sure your return is handled properly please read the following:

In order to receive a full refund of your purchase price (less shipping and handling charges), please make sure to follow the directions below:
1. First of all, you must have purchased from this site or a Weston Lyon Enterprises site. We will not refund you if you purchased from sites like Amazon.com and the like. If you don't buy it from us, we cannot and will not be responsible for a refund!

2. You must receive a return authorization number BEFORE RETURNING your product. This is extremely important!

3. You must return the products to the address specified in your return authorization. DO NOT SEND YOUR PRODUCT BACK TO WESTON LYON ENTERPRISES OFFICES UNLESS SPECIFICALLY DIRECTED TO DO SO IN THE RMA YOU RECEIVE! Also, please do not return your products to the shipping address that your product was originally shipped from - we use many different vendors for fulfillment and they are not responsible for items returned to them directly and doing so may impact your refund request.

4. The returned package must include ALL PARTS of the ordered product, including but not limited to, all forms and bonus materials and original packaging if applicable.

To receive a Return Merchandise Authorization:
Send an email to westonlyon@westonlyon.com to request a return authorization number and a shipping address where you are to ship back your returned item(s) to. Please provide as much detail as possible regarding your original order: name, order id, product, and date if available. As soon as we have processed your request you will receive an email with instructions where to send the return.

Please return all products in like new condition with original packaging if applicable. Once we receive your complete returned package, we will process your refund for the purchase price, less shipping and handling charges. Your refund payment will be in the same manner of your original payment, i.e. if you paid by credit card, your refund will only be credited to the same credit card used for the purchase.

Failure to comply with the above procedures may result in a restocking fee of 10% of the product purchase price.

We are here to serve you and take our responsibilities (providing the best information we are experts at and treating you like royalty) very seriously. If you have questions or concerns, please do not hesitate to contact us using the avenues listed at the top of this page. Thank you for allowing us to serve you!